Heathrow’s Closure: What It Means for Your Travel Plans


Posted in General on 21 March 2025

Travellers trying to make their way through Heathrow Airport today are facing an unexpected disruption. A fire at an electrical substation in Hayes, west London, has caused a major power outage, forcing the airport to temporarily close its operations. As a result, flights have been delayed or cancelled, leaving many passengers stranded or uncertain about their travel plans.

If you’re heading to or through Heathrow in the coming days, here’s everything you need to know to manage the disruption as smoothly as possible.

What Happened at Heathrow?

The power outage at Heathrow was caused by a fire at a nearby electrical substation. This fire knocked out electricity to key areas of the airport, leading to the suspension of all flights. British Airways, which operates a significant number of services from Heathrow, has grounded all flights.

Efforts are underway to restore power, but there’s no clear timeline for when the airport will be fully operational again. Until that happens, Heathrow will remain closed to flights, leaving many passengers in a state of uncertainty.

How Is the Closure Affecting Travellers?

With the airport closed, here’s how this disruption is impacting travellers:

  • Flight Delays and Cancellations: Most flights out of Heathrow have been cancelled for the time being, with others facing long delays. British Airways, in particular, has suspended all its flights, and it’s unclear when normal services will resume. It’s likely that there will be a backlog of passengers for the next few days, so be prepared for possible further disruptions.
  • Rerouted Flights: For those connecting through Heathrow, many will now face the additional stress of missing their connections. As flights are being diverted to other airports, such as Gatwick or Stansted, you may be rerouted to another location. This could result in longer travel times and even more changes to your itinerary.
What To Do if You’re Affected?

If your travel plans are affected by this closure, here are some practical steps you can take:

  1. Stay Up to Date: Check for updates from your airline and Heathrow Airport, and keep an eye on social media for real-time information. British Airways and other airlines are providing guidance for affected passengers, but keep in mind that updates may be delayed due to the high volume of passengers affected.
  2. Contact Your Airline: If you were planning to fly from Heathrow today, your first step should be to get in touch with your airline. British Airways and others are working hard to reschedule flights, but this process will take time. You may be rerouted to a different airport, so it’s essential to stay flexible.
  3. Avoid Travelling to The Airport: It’s important not to go to Heathrow if your flight has been cancelled. The airport is closed to flights, and staff are under pressure to deal with the current situation. There’s no need to join the crowds at the airport, as you won’t be able to get any further information or assistance.
  4. Know Your Rights: If your flight is cancelled or delayed, you may be entitled to compensation, depending on the circumstances. Check with your airline for the specifics and be aware that European regulations may provide additional compensation for long delays or cancellations.
  5. Look at Other Airports: If you need to travel urgently, consider rerouting through another London-area airport, such as Gatwick or Stansted. However, be aware that these airports may be busy as they deal with passengers redirected from Heathrow.
Travel Insurance: How It Could Help During Disruptions

If you’ve taken out travel insurance, it can offer some useful support during disruptions like this one. Before looking into any alternative solutions, it’s important to contact your airline for compensation. They’ll often provide compensation for delays or cancellations, and it’s best to go through their process first.

Once you’ve explored the options available from your airline, your travel insurance could help cover any additional costs that aren’t covered, such as:

  • Flight Delay or Cancellation Compensation: Many travel insurance policies offer coverage for flight delays or cancellations, which can help you recoup costs incurred from the disruption.
  • Alternative Transport Costs: If your flight is cancelled or you're rerouted, your travel insurance might help cover the cost of alternative transport, whether that's a train, bus, or flight from another nearby airport.
  • Trip Interruption: Disruptions like this can cause changes to your travel plans, such as missed connections or delays in getting to your destination. Your travel insurance could cover the costs of rebooking flights, additional accommodation, or other necessary adjustments to your trip.

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This article is for information and entertainment purposes only. It does not constitute advice in any way. The information provided here is correct at the time of writing however please check the latest policy wording for the latest terms, conditions, and exclusions.


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